src/main/java/com/wecom/robot/service/TransferService.java

@@ -28,7 +28,7 @@ public class TransferService {
             return true;
         }
 
-        if (confidence < transferConfig.getConfidenceThreshold()) {
+        /*if (confidence < transferConfig.getConfidenceThreshold()) {
             log.info("触发转人工: AI置信度过低 confidence={}", confidence);
             return true;
         }
@@ -45,7 +45,7 @@ public class TransferService {
                 log.info("触发转人工: 会话时长超限 duration={}ms", duration);
                 return true;
             }
-        }
+        }*/
 
         return false;
     }

src/main/java/com/wecom/robot/service/impl/AiServiceClientImpl.java

@@ -45,9 +45,11 @@ public class AiServiceClientImpl implements AiServiceClient {
         ResponseEntity<ChatResponse> response = restTemplate.postForEntity(
                 url, entity, ChatResponse.class);
 
-        log.info("[AC-MCA-05] AI 服务响应: sessionId={}, shouldTransfer={}",
+        log.info("[AC-MCA-05] AI 服务响应: sessionId={}, shouldTransfer={},置信度：{}",
                 request.getSessionId(),
-                response.getBody() != null ? response.getBody().getShouldTransfer() : null);
+                response.getBody() != null ? response.getBody().getShouldTransfer() : null,
+                response.getBody().getConfidence()
+                );
 
         return CompletableFuture.completedFuture(response.getBody());
     }

src/main/java/com/wecom/robot/service/impl/MessageRouterServiceImpl.java

@@ -5,6 +5,7 @@ import com.wecom.robot.adapter.TransferCapable;
 import com.wecom.robot.dto.InboundMessage;
 import com.wecom.robot.dto.OutboundMessage;
 import com.wecom.robot.dto.ai.ChatRequest;
+import com.wecom.robot.dto.ai.ChatMessage;
 import com.wecom.robot.dto.ai.ChatResponse;
 import com.wecom.robot.entity.Message;
 import com.wecom.robot.entity.Session;
@@ -17,6 +18,7 @@ import org.springframework.scheduling.annotation.Async;
 import org.springframework.stereotype.Service;
 
 import javax.annotation.Resource;
+import java.util.ArrayList;
 import java.util.HashMap;
 import java.util.List;
 import java.util.Map;
@@ -94,7 +96,20 @@ public class MessageRouterServiceImpl implements MessageRouterService {
 
         List<Message> history = sessionManagerService.getSessionMessages(session.getSessionId());
 
-        ChatRequest chatRequest = ChatRequest.fromInboundMessage(message);
+        List<ChatMessage> chatHistory = new ArrayList<>();
+        if (history != null && !history.isEmpty()) {
+            for (Message msg : history) {
+                String role = Message.SENDER_TYPE_CUSTOMER.equals(msg.getSenderType()) 
+                        ? ChatMessage.ROLE_USER 
+                        : ChatMessage.ROLE_ASSISTANT;
+                chatHistory.add(ChatMessage.builder()
+                        .role(role)
+                        .content(msg.getContent())
+                        .build());
+            }
+        }
+
+        ChatRequest chatRequest = ChatRequest.fromInboundMessage(message, chatHistory);
         ChatResponse chatResponse;
         try {
             chatResponse = aiServiceClient.generateReply(chatRequest).get();
@@ -111,8 +126,7 @@ public class MessageRouterServiceImpl implements MessageRouterService {
         int messageCount = sessionManagerService.getMessageCount(session.getSessionId());
 
         boolean shouldTransfer = chatResponse.getShouldTransfer() != null && chatResponse.getShouldTransfer();
-
-        if (!shouldTransfer) {
+        if (shouldTransfer) {
             shouldTransfer = transferService.shouldTransferToManual(
                     message.getContent(),
                     confidence,

src/main/resources/application-dev.yml

@@ -1,5 +1,5 @@
 server:
-  port: 8080
+  port: 8883
 
 spring:
   datasource:

src/main/resources/application-prod.yml

@@ -1,5 +1,5 @@
 server:
-  port: 8080
+  port: 8883
 
 spring:
   datasource:

src/main/resources/application.yml

@@ -24,7 +24,7 @@ wecom:
     callback-url: /wecom/callback
 
 transfer:
-  enabled: false
+  enabled: true
   keywords:
     - 人工
     - 转人工